Returns: We will accept the return of
any unused item in its
original condition (package
not opened ), for any
reason, within 30 days of
receipt of your order. Items
returned could be subject to a
handling and/or restocking
charge that will depend on
the policies of the
manufacturer and/or
distributor of the product
and the condition of the
item being returned. This
is determined on a
case-by-case basis. You will be
responsible for the shipping
fees to and from you
shipping location. If we
made a mistake in your
order, we will refund your
shipping fees for returns.
Return Policies: You must email for a return agreement (RA) number prior
to sending us a return. We
will refuse delivery of any
package not clearly marked
with an RA number, and it
will be returned to you.
Non-returnable Products:
Including but not limited to
cut lengths of rope, cut
lengths of wire, rigging
fabricated to your
specifications, custom-made
products, sails, software,
electronic charts,
blister-packed products that
have been opened, life
rafts, night vision
products, and all Westland Custom/Exact Fit Boat & PWC Covers are not
returnable. If a
non-returnable item is
defective, we will gladly
repair or replace the item.
We will not accept the
return of any item that is
not in its original
packaging with all manuals,
original packing material
and warranty cards in place. All Westland custom covers may be subject to a cancellation fee if canceled prior to shipping, if the cover is too far into the manufacturing process a cancellation and refund will not be possible.
Refunds:
We promise to do our best to promptly credit your account for
returns, however, items that
are not in condition for
immediate resale (i.e. open
boxes) may be subject to
manufacturer inspection
prior to issuing you a
credit. Marine Electronic
and Electrical items that
are returned for credit are
always subject to inspection
by the manufacturer and/or
distributor prior to credit
being issued for the return.
Please be aware that this
inspection process takes
time and it can take 3-4
weeks from the time we
receive your return for us
to credit your account.
All sales are final
after 30 days.
Should you experience a
problem with any product
purchased from us after 30
days, we will be happy to
assist you any applicable
warranty claims with the
manufacturer.